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Surplus Eats

Put your kitchen in front of Guyana's marketplace

Shoppers already on Surplus order from your menu, pay in the app and collect at your counter. You are paid before you cook.

Apply to join Eats Already with us? Sign in
The kitchen screen. An illustration, with invented tickets.

Built for a kitchen, not for a shop

Your menu, not a product catalogue

Sections, dishes, sizes and extras, the way a menu reads. An extra can ask a follow-up question, so "add a drink" leads to which drink.

Orders on one screen

Accept, give a time, mark it ready, hand it over. The queue shows every dish and every extra chosen against it.

You set the hours and the pace

Opening times per day, how long you need to prepare an order, a busy button for the rush and a pause that stops new orders.

Paid before you cook

Customers pay in the app when they order. No cash at the counter, no order to write off when somebody does not turn up.

Handed over with a code

The customer collects with a code against the order, so a busy counter hands the food to the right person.

Reports you can read

What sold, when it sold and what it earned, by period.

What you will be looking at

Two screens carry the day: the menu editor sets the food up once, the service screen sets your hours.

Menu and dishes

Sections, dishes, sizes and extras, built the way your menu already reads.

The menu editor. An illustration, with invented dishes.

Hours and service

Opening times per day, the prep time you need, a busy setting that stretches it and a pause that stops new orders.

Hours and service. An illustration, with example times.

How joining works

Food is checked before it is sold, so a person reads every application. Applying is free and puts nothing live.

  1. You apply

    Tell us about the restaurant, the food you cook and who to speak to.

  2. We check the paperwork

    We check your food registration, handler certificates and licence, and come back if something is missing.

  3. Your account is created

    Accepting the application creates the account and emails you a link to set your own password.

  4. You build your menu

    Sections, dishes, sizes and extras, in your own panel. A walk-through runs on first sign-in and replays any time. Ask and we will talk you through it.

  5. You set your service

    Opening hours per day and a realistic prep time, so customers know when food will be ready.

  6. Orders start arriving

    Accept on the kitchen screen, cook, mark it ready. The customer is told and collects with their code.

What we ask for

Guyana asks a food business for three things. Have them ready and the review moves quickly.

  • A GFSA food business registration, under the Food Safety Act 2019.
  • M&CC food handler certificates for the staff who cook.
  • A GRA restaurant licence.
  • The address customers would come to, and the area it is in.
  • A contact person who can answer for the restaurant.
  • A rough idea of how many dishes are on your menu, so we know what to expect.

You can apply without all three, but you cannot go live until they are in place. Tell us what you have and we will tell you what is left.

Collection now, delivery when we open it

Orders today are collection. Customers order and pay in the app, then collect from you.

Delivery runs on the same courier network as every other Surplus order: the same drivers, the same live tracking and a fee quoted on the real road distance to the door rather than a flat guess. The kitchen screen marks a delivery order and tracks the courier from on the way to gone with the food.

It opens restaurant by restaurant, and yours turns on only when you say so. We will not switch a courier on behind you.

One thing to be clear about: the form at become a restaurant is an application, not a sign-up. There is no password on it because the account does not exist yet.

Selling goods rather than food?

A shop, a distributor or a private seller wants the seller account. It lists and ships products, and you can sign up straight away.

See the seller page

Questions we get asked

Is a restaurant account the same as a seller account?
No. A restaurant has its own panel, its own sign-in and a menu editor instead of a product catalogue. The seller sign-in accepts the same details because it is still a Surplus business account underneath.
Why is there an application instead of a sign-up form?
A restaurant carries food paperwork whose expiry we track, and a menu that is built rather than uploaded. The account is created after the review, not before.
Do you deliver the food?
Not yet, and not for you until you ask. Orders today are collection: the customer orders, pays and collects. Delivery runs on the Surplus courier network, so when it opens it is the same drivers and the same tracking. It opens kitchen by kitchen, yours stays off until you turn it on, and no date is promised.
What does it cost to apply?
Nothing. It does not commit you to trading with us or open an account.
How long does the review take?
Expect a call or an email within five working days.
Can I stop taking orders when the kitchen is full?
Yes. A busy setting stretches your prep time and a pause stops new orders, both on your service screen.

Ready to put your menu on Surplus Eats?

A few minutes to apply, and a person reads every one. Attach your food paperwork now or send it later.

Apply to join Eats Restaurant sign in

Other ways to work with Surplus

Not a kitchen? There is a page for each way in.

Become a seller Become a driver Run a delivery company All ways to join